IT Technician & Solutions Specialist
Ideal CS
Hardware, software, network deployments and client-facing consulting across a diverse SMB client base.
Networking / Hardware / Client Support
Anthony
Roux
Infrastructure, Microsoft 365, networking and security — practical, reliable IT that solves real business problems.
0
+
Years
Experience / MSP
Experience / MSP
0
+
Years
Experience / Tech
Experience / Tech
0
★
Google
Rating
Rating
My Expertise Area
/01
Microsoft 365
Tenant deploy · Exchange · Teams · SharePoint · Intune
/02
Infrastructure
Windows Server · Active Directory · DNS · Virtualisation
/03
Networking
MikroTik · Ubiquiti · VLANs · VPN · Structured cabling
/04
Security
Endpoint · Firewalls · Policy · Audits · Awareness
/05
Backup & DR
Continuity · Cloud + on-prem · RTO/RPO planning
/06
CCTV & Surveillance
IP cameras · NVR · Remote monitoring · Access control
/07
Technical Leadership
Team management · Mentoring · Escalations · Stakeholders
/08
IT Operations
SLA delivery · Helpdesk · Vendors · Process optimisation
ABOUT
Seven years in Managed IT Services, a decade hands-on with technology. I build and run the infrastructure businesses depend on — and I explain it in plain language. No jargon, no over-engineering. Just IT that works.
Role
IT Technician & Solutions Specialist — Ideal CS
Focus
MSP Leadership & Service Delivery
Stack
Microsoft 365 · MikroTik · Ubiquiti · Windows Server
Location
South Africa
My Story
My Experience Record
Current
Previous
Technical Support Specialist
Alphabet Tech
End-user support, systems administration and infrastructure maintenance across multiple business clients.
Sysadmin / Infrastructure / Support
Previous
Founder & Technical Consultant
RouxTech
Independent IT consulting built from scratch — client base grown entirely through reputation and referral.
Consulting / Client Management / Business Ops
Previous
Technical Support & Infrastructure
B-Sure · Versapak
MSP support, on-site infrastructure management, escalations and technical delivery across varied environments.
MSP / On-site / Infrastructure
Previous
Technical & Operations Roles
HydranixLAN · BT Games · Compu King
Foundational experience in hardware, networking and retail IT — a broad, practical skill set built from day one.
Networking / Hardware / Retail IT
My Recent Blog Posts
- All
- Insights